Privacy Policy

Last updated: April 2025

ZLATNA ŠKOLJKA d.o.o. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy describes how we handle personal information collected through our website and services.

Information We Collect

• Name, address, email, and phone number.
• Payment details for reservations.

How We Use Your Information

• Processing reservations and providing services.
• Communicating about bookings and customer support.
• Complying with legal obligations and regulatory requirements.

Information Sharing

We do not sell personal data. Your information may only be shared with:

• Service providers (e.g., booking/payment systems).
• Legal authorities when required by law.

Data Security

We maintain appropriate safeguards to protect personal information.

Your Rights

• Access, update, or delete your data.
• Withdraw consent where applicable.

Contact

For any privacy-related questions, please contact:

• Phone: 014641400
• Address: Bednjanska 8A, 10000 Zagreb, Croatia

Terms of Use

Acceptance of Terms
By using this website, you accept these terms. Please discontinue use if you do not agree.

Services Provided
ZLATNA ŠKOLJKA d.o.o. provides hotel accommodation services classified under NKD Code I55200.

Reservations and Payments

• Reservations are confirmed upon successful payment.
• Payments can be made through credit/debit cards and bank transfers.

Cancellations
Please review our cancellation policy during booking as conditions may vary.

Liabilities
We are not liable for loss or damage to personal property unless due to our negligence.

Intellectual Property
Content on this site is owned by ZLATNA ŠKOLJKA d.o.o. or licensed to us and is protected by applicable laws.

Jurisdiction
Any disputes are governed by Croatian law, under the jurisdiction of Zagreb courts.

General Policy

Check-in / Check-out

• Check-in: from 3 PM
• Check-out: until 11 AM

Children and Extra Beds

• Children are welcome. Extra beds/cots may be available upon request.

Pets

• Pets are permitted only upon prior approval.

Smoking

• All rooms and indoor areas are strictly non-smoking.

Damage Policy

• Guests are responsible for any damage caused during their stay and may be charged accordingly.

Noise and Behavior

• Guests must respect quiet hours (10 PM–7 AM).