Contact Us

Questions about dates, the apartments or getting here? Message us on WhatsApp, call +385 99 202 6995 or email info@conchaaurea.com.

    Frequently Asked Questions

    Tips & FAQ

    Quick answers to what guests ask most. For anything else, message us on WhatsApp or email us.

    Check-in is from 3:00 PM and check-out is by 11:00 AM. If you need to arrive earlier or leave a little later, let us know and we’ll do our best to help.

    Restaurants and cafés are a short walk away, some just a few metres from the door. Ask us for our favourite spots.

    We don’t offer airport transfers or a shuttle service, so please plan your own transport to Sveti Juraj.

    Message us on WhatsApp, call or email, and we’ll get back to you.

    The owner is happy to recommend walking routes along the coast and up into the Velebit foothills. Just ask when you arrive.

    Is there a sauna?
    Yes, our private sauna is free for guests and is available until June and again from September (it is closed during the summer holidays).

    Do I need to book?
    Please let the owner know one day in advance.

    When is the apartment cleaned?
    Each apartment is cleaned after guests leave and before the next guests arrive.

    Can I get fresh towels?
    Yes. The owner or manager welcomes you on arrival, and you can ask them for fresh towels at any time during your stay.

    Can I do laundry?
    Yes, you can use the owner’s washing machine for a €5 fee.

    Is parking free?
    Yes, parking is free for our guests, one car per apartment.

    Do I need to reserve a spot?
    Usually not, but let us know if you’re arriving with more than one car so we can make space.